The Medspa Owner’s Checklist: What Every New Client Should Ask (And What I Always Do Behind the Scenes)

Walking into a medspa for the first time should feel exciting — not intimidating.

But with so many providers, trending treatments, and mixed information online, it’s completely normal to feel unsure about where to start or what to look for.

I created this guide to help women feel confident, informed, and empowered.
Because when you understand what to ask, you’re able to choose a provider who prioritizes your safety, your goals, and your natural beauty.

Here is the exact checklist I wish every woman had before stepping into any medspa — anywhere.

And I’ll also share what I personally do behind the scenes here at Rosebay Aesthetics & Wellness to ensure your experience is safe, luxurious, and truly supportive.

Let’s begin. 🌿

1. “What are your credentials and training?”

Why this matters:

Credentials aren’t just a formality — they protect your safety.
The face has complex anatomy and requires medical-level training. A skilled injector understands muscles, nerves, arteries, product behavior, and complication management.

What to look for:

• A licensed medical provider (RN, NP, PA, MD, DO)

• Specialized aesthetic injector training

• Continuing education and certificates

• A natural aesthetic philosophy

• A real portfolio of before/afters

What I do behind the scenes:

As a registered nurse, I invest heavily in continuing education, anatomy refreshers, and advanced hands-on training. The industry evolves quickly, and my clients deserve the safest and most current techniques available.

2. “What results can I realistically expect?”

Why this matters:

A trustworthy provider will never overpromise or guarantee results.
Every treatment has a timeline, every face has its own structure, and your results depend on multiple factors — including your skin health, metabolism, and aftercare.

What to look for:

• Honest expectations

• Realistic timelines

• Recommendations based on your goals

• A personalized treatment plan, not random services

• A focus on natural outcomes

What I do behind the scenes:

I take the time to understand your lifestyle, goals, and history before recommending anything. I don’t believe in rushing or pushing treatments. I believe in strategic, sustainable enhancement — not “quick fixes.”

3. “What does the aftercare involve?”

Why this matters:

Proper aftercare influences 40–60% of your final result — especially with injectables, peels, microneedling, and deeper treatments.

What to expect:

• Written instructions

• Verbal review before leaving

• Access to follow-up support

• Clear guidance on what’s normal

• A follow-up appointment if needed

What I do behind the scenes:

I never let a client leave with unanswered questions. I walk you through every step of your aftercare, send follow-up reminders, and make sure you feel supported long after your appointment ends.

4. “How do you maintain cleanliness and safety?”

Why this matters:

You deserve to receive treatments in a sterile, medical environment that follows strict safety standards.

Safety essentials:

• Sterile, single-use needles

• Properly stored products

• Medical-grade sanitation

• Fresh gloves, clean linens, disinfected surfaces

• Sharps protocol

• Emergency preparedness

What I do behind the scenes:

Every syringe is opened in front of you. Every treatment space is sanitized between clients. Every product is sourced from licensed medical distributors. Safety is never optional — it’s foundational.

5. “What products and brands do you use?”

Why this matters:

Product quality dramatically affects your results, safety, and longevity.

Questions to ask:

• Are the products FDA-approved?

• Are they purchased from a licensed distributor?

• Why this product for my goals?

What I do behind the scenes:

I only use medical-grade, FDA-approved injectables and skincare lines I trust. I choose products based on your anatomy, goals, and desired outcomes — never trends, hype, or price point.

6. “Can we customize my treatment plan?”

Why this matters:

No two clients age the same way — and no two treatment plans should look the same.

Personalized care considers:

• your facial structure

• your aesthetic goals

• your hormone health

• your stress + lifestyle

• your skin quality

• your long-term vision

What I do behind the scenes:

I create a customized plan for every client that blends internal wellness support with external aesthetic treatments. Natural-looking results are always the priority — you should look refreshed, not “done.”

7. “What follow-up support do you offer?”

Why this matters:

A good provider cares about your results.
A great provider cares about your experience.

Follow-up support is essential for:

• proper settling

• addressing concerns

• ensuring satisfaction

• adjusting the plan if needed

• answering questions

What I do behind the scenes:

You’ll always have access to follow-up communication, check-ins, and guidance. I want you to feel held, cared for, and fully supported from start to finish.

BONUS: What You Should Feel During a Consultation

A high-quality medspa experience should make you feel:

• safe

• respected

• informed

• unrushed

• heard

• supported

• confident

If you ever feel pressured, dismissed, or confused — it’s a sign to walk away.

Final Thoughts

Your skin, your confidence, and your wellness deserve thoughtful, intentional care.
When you choose a medspa, you’re choosing a partner — someone to support your glow, your goals, and your long-term wellbeing.

At Rosebay Aesthetics & Wellness, I combine nursing expertise with a holistic, hormone-conscious approach to help women feel naturally beautiful, supported, and empowered.

You deserve nothing less. 🤍

Ready to experience a personalized, luxurious, and truly supportive medspa experience?
Book your consultation through the Rosebay App or visit my website to learn more.

Medical Disclaimer

All content on this website, including the Rosebay Wellness Blog, is for educational and entertainment purposes only and is not intended as medical advice. Please consult your licensed healthcare provider before making changes to your health, nutrition, skincare, or wellness routines.